Ladyfingers Bakery at 150 Santa Clara Avenue, Oakland, California.

Ive been here on three separate occasions and really loved their apple crisp, Russian tea cakes, and other goodies. I recently went to get an apple pie-lette (its like a cute little 4" pie) and cupcakes for a friend's birthday which was a mistake. Before stepping out the door, the cupcakes instantly fell over. Who packages cupcakes like this (see picture)?

Edit 11/18
I went back to the shop and told the lady at the front what happened. She was really understanding - offered to get me a new, padded box (she stuffed the sides with parchment paper), replace the cupcakes, and even threw in an extra one. I was pleasantly surprised by the way she handled this little mishap. The cupcakes were a little drier than I would've liked, but I'll definitely be back (maybe not for the cupcakes though)!