DMV Oakland at 5300 Claremont Avenue, Oakland, California.

At least there is a numbering system and the check in line moves relatively quick. Arrived at 7:30am, DMV opened at 9:00am. Checked through and got my number at 10:00am. Still waiting for my number to be called at Noon but I'm happy that I haven't been standing in line this whole time. The number system helps. Next upgrade to the number system could be a text number you could queue in your phone that would send you alerts when your number is close to being called. Coffee would do wonders for the wait though, if I had known I'd still be waiting two hours later, I would have left to get coffee and came back.

To be honest, I did not have an appointment. I did arrive early at 6:30a and didn’t get a number until 10:50a. The system shut down at 1p and I waited until 4:30p before leaving. I was never seen.

I arrived the next day and got my number around 9:50a this time. Again, system shut down at 11a and came back online 20 minutes later. After waiting until 2:30p I went to the desk to where I was in the queue the clerk told me they had already called my number and I was to be cycled back into the queue.

I stayed until they closed at 5p and was finally served at 5:30p. It’s also important to mention when a number AN058 similar to mine (AM058) was called I went to the window and told them I think that’s my number. It turned out they enter my number incorrectly.

I can’t get my car out of tow-storage until I get help.